Our Services
Retained Services
We act as your in house HR manager. Our normal arrangements include time on site every month as well as unlimited access between visits. All contracts are fixed rate so you don’t need to worry about expenses piling up when additional effort is required on our part. If you have a need, call or e-mail. There won’t be any surprise fees! While no list can possibly cover everything we do for our clients, below is a summary of the major services we provide to all clients.
Compliance
We aren’t attorneys and we don’t give legal advice, but we are well versed in HR compliance. We conduct compliance/best practices audits for all of our clients. This results in a comprehensive action plan and gives you piece of mind that your HR house is in order. We also know how to spot issues which you would be well advised to run by an attorney. No more guess work!
Recruiting
We have an internal team to support all of our clients’ recruiting needs. Your HR professional will work with the hiring manager to scope the position you need to fill and develop a profile of your ideal candidate. Our internal sourcing and screening function will identify a pool of candidates and the screen them for minimum requirements. Your HR professional will then do a more detailed screen of each candidate before sending them to the hiring manager for consideration. Once candidates are identified for interviews, your HR professional will coordinate the interviews. When you settle on your ideal candidate, the HR professional will draft the offer letter, present to the candidate and coordinate their start date.
On-boarding and Orientation
Your HR professional will work with you and your team to develop an on-boarding and orientation process. Individual responsibilities will be clearly documented and the HR professional will coordinate completion of each aspect to ensure a consistent experience for each new employee.
Performance Management
Your HR professional will work with you and your team to document your performance management process. When it’s time to conduct performance reviews the HR professional will send the forms to managers/supervisors, provide accountability for timely completion and consult with managers/supervisors to ensure the feedback is appropriate and actionable. If/when disciplinary action is necessary the HR professional will work with your managers’supervisors to draft disciplinary documentation and coach them through delivery of the message. Finally, your HR professional will ensure timely follow up and ongoing feedback.
Succession Planning
Your HR Professional will work with you and your team to identify critical jobs and develop a succession plan to ensure consistent coverage in the event of turnover, promotions, increases in work load, or other disruptions to the business.
Compensation
Your HR professional will work with you and your team to validate market rates for the various positions and develop a compensation strategy for the organization. This plan will be linked to the recruiting and performance management functions to ensure competitiveness in the market and limit regrettable turnover.
Benefits
Your HR professional will work with your brokers to identify options for your renewal. Once you decide which plans you wish to offer they will coordinate open enrollment meetings, collect applications and work with the brokers to ensure enrollments are completed. In addition, when new employees are eligible to participate your HR professional will ensure they are aware and have the opportunity to enroll. The same is true for your retirement plan and any other benefits.